They will announce the colors as soon as possible. They intend to add more SOM models as they fine-tune the processes. You must give them time as they gear up before you can ask for laces, inserts, or other services. Please note that resoling won't be available until further notice. Programs like SOM VIP will no longer be in force, and they may not have all your purchase history easily accessible, but we know they'll do everything they can to assist you with your demands.
Softstar will email you before the launch in August. Please be assured that Softstar has a robust privacy policy. Softstar does not sell/share client emails, and they have an easy unsubscribe button if you choose not to get further emails from them. In the meantime, don't be surprised by the silence on their website until they are ready for a big announcement.
What made SOM is really what our customers taught us over the past eleven years. We couldn't do it without you, and Softstar has the same respect for your patronage. With great pleasure and emotion, we are saying goodbye and letting you be served by a company that shares our love of the customers.
Nathalie and Olie
Co-founders of SOM Footwear
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SOM shoes are wonderful – and so is this news. Congratulations Nathalie and Olie and best wishes
So pumped. I’ve been checking the website everyday since I saw that you guys had exciting new coming up!